Product Information
RiACT - GTS System
RiACT - FMS System
RiACT - FTS System
RiACT - EMS System
RiACT - HMS System
RiACT - CMS System
RiACT - TTS System
RiACT - Pay System
RiACT - Rental System
RiACT - Seacon System
RiACT - Jobcon System
RiACT - AFM System
RiACT - PDA System
ERP Solutions
Microsoft Dynamics NAV
RiACT Screens RiACT Screens RiACT Screens RiACT Screens

Outsourcing

Services & Outsourcing partner

RICS is a Services & Outsourcing partner for organizations that want to provide a perfect blend of Cost and efficiency.

We constantly endeavour towards providing services that help organizations to streamline their core activities. We work in collabration with our clients to highlight areas where further efficiencies can be acheived; and better results can be deleivered. We aim at providing full added value buisness process support wherever necessary.

Unparalleled technology expertise and reliable custore service has gained us the reputation for excellence. We ensure that the documents and data are processed more efficiently, and are more easily accessible, enabling customer service departments to provide a more responsive, reliable service.

Our engagement model is extremely flexible that can be easily attuned to client specific needs.

Our consultant's will help you to configure answers to following questions in order to provide value added services.

We are totally committed to quality and take satisfaction in our ability to exceed client expectations. Our team members will work in collaboration with you to achieve your business goals through conscientious planning and execution.

We are also a SYBASE Partner and have a team of professionals specialising in all the Sybase Products namely Power Builder, Pocket Builder, Sybase Sql Anywhere, Mobilink, ASE, etc.,

Services we cover in Application Outsourcing are:

Application maintenance and support

  • Code Maintenance (Bug Fixes/Patch Releases)
  • Functional Enhancements
  • Modernization Services (Web Migration, Multi-Tier, Mobile)
  • Re-engineering of client-server applications

Application Platform Maintenance

  • Re-platforming Services (OS, Database, Application Server, etc)
  • Database Migration & Upgrades

Application Production Support

  • Resolving run-time issues
  • Tuning of the application configuration for maximum performance

Following are some of our customer whom we provide Outsourcing Services:

  • Seashore Transportation, A Container handling company which is having the WareHouses in 3 different locations
  • Tristar Electronics, Consumer Electronics distribution Company, which is having Sales Outlets in All African Countries.
  • TECHCO PTE LTD, A Major Supplier of tools and parts to Semiconductor Industries.